How to Choose the Best Local Mover: 5 Must-Ask Questions 

by | Apr 16, 2025 | Moving Services

Whether you’re moving across town or just a few blocks away, finding the right local mover can make or break your entire experience. Not all moving companies are created equal, and asking the right questions upfront can save you a lot of stress, money, and potential damage. 

Questions to Ask When Hiring Local Movers 

To help you make a confident choice, here are five key questions to ask any local mover Guelph Ontario before hiring them. 

1. Are You Licensed and Insured? 

This should be your first question. Any legitimate mover should carry a license and insurance. Local movers typically register with state transportation or public utilities commissions, depending on where you live. 

Insurance is equally important. It protects your belongings in case of damage or loss. If a company dodges this question or can’t provide proof, move on—no pun intended. 

2. Can You Provide a Written Estimate? 

Reliable movers will offer a written, detailed estimate after evaluating your belongings. Be cautious of companies that only give quotes over the phone without seeing what needs to be moved. 

Ask if the estimate is binding or non-binding. A binding estimate means the price won’t change unless you add more items or services. Non-binding estimates can go up—sometimes drastically—on moving day. 

Also check if the quote includes: 

  • Packing materials 
  • Stairs or long carries 
  • Disassembly or reassembly of furniture 
  • Extra labor time if the move takes longer than expected 

3. What Services Are Included in Your Rates? 

Not all movers offer the same services, and you don’t want to assume something is covered only to find out it’s an added fee later. Find out if they: 

  • Provide packing or unpacking 
  • Supply moving blankets and dollies 
  • Handle large or fragile items 
  • Charge extra for weekend or evening moves 

This transparency helps you compare companies fairly and avoid surprises on moving day. 

4. Can You Share References or Online Reviews? 

Reputable movers won’t hesitate to connect you with past clients or point you to their online reviews. Check websites like Yelp, Google, and Better Business Bureau to get a sense of their reputation. 

Look for patterns—if several people complain about broken items or hidden fees, that’s a red flag. On the flip side, glowing reviews about professionalism, punctuality, and care are a great sign. 

5. Do You Have Experience with My Type of Move? 

Not all local moves are alike. Moving from a fifth-floor walk-up is very different from relocating a four-bedroom home with a piano. Ask if the company has handled similar moves in terms of size, complexity, and access challenges. 

If you’re dealing with specific needs—like a tight timeline or transporting antiques—make sure they’re prepared and equipped to handle it. 

Conclusion: Questions to Ask When Hiring Local Movers 

The difference between a smooth move and a stressful one often comes down to who you hire. By asking these five essential questions, you’ll weed out unreliable companies and find a mover who’s honest, prepared, and right for your situation. A little research goes a long way toward making your move quick, efficient, and worry-free.